AGT Futures values you as a customer and appreciates the trust you have placed in us. As part of this relationship, and to provide you with services to meet your needs, you have given us private information about yourself. We pledge to protect that information and ensure that it remains private.
INFORMATION WE COLLECT:
We collect your personal information directly from you and indirectly as a result of your relationship with us. AGT Futures may use the information collected from you to verify your identity and contact information, establish your trading account, issue you an account number and a secure password, maintain your account activity and contact you with account information, among other reasons. This information also helps us improve our services to you, customize your browsing experience and inform you about additional products, services or promotions that may be of interest to you.
You directly provide us with the majority of information we collect. This information includes your contact details, including name, mailing address, telephone number and e-mail address, personal identification data we are required by law to collect, including your social security number, passport number and/or tax identification number, and information required by law to assess your trading experience and risk tolerance, including your annual income, net worth and available risk capital. We also collect demographic information when you open an account, including gender, birth date, occupation and employment status.
You provide us with this information by completing the account application and related documentation, by sending us an e-mail or by submitting information in response to a promotion or special offer.
The information we collect indirectly from you includes your Internet protocol (IP) address, browser type, operating system, Internet service provider (ISP), time stamps, transaction history. Should you close your account with us, AGT Futures will retain your information, but only use it to comply with regulatory requirements and to periodically contact you to offer you the opportunity to reactivate your account or participate in other offers.
We may share website usage information about visitors with reputable advertising companies for the purpose of targeting our Internet banner advertisements. The information shared is not personally identifiable. We may also use 3rd party software to track and analyze usage and volume statistical information including page requests, form requests and click paths – this tracking may set cookies on behalf of AGT Futures.
USE OF INFORMATION:
AGT Futures uses personally identifiable information collected from you for the following general purposes:
- to fulfill your requests for specific products and services;
- to improve the design and content of our site;
- to contact you about special offers, products or services that may be of interest to you;
- to provide you with customer service.
Information Sharing and Disclosure:
AGT Futures does not sell, license, lease or otherwise disclose your personal information to any affiliate or third party for any reason, except as described below. AGT Futures may share or disclose personally identifiable information about you to other companies or individuals when:
- we have your consent to share the information;
- we need to protect our legal rights;
- we must comply with applicable laws to cooperate with regulators, governmental agencies, other regulatory bodies and law enforcement officials
AGT Futures may also disclose your customer information to other, non-affiliated third parties as permitted by law, such as in response to a subpoena or legal process, or to complete a transaction which you initiated and authorized.
AGT Futures also forges partnerships and alliances with non-affiliated third parties which offer high-quality products and services that might be of value to our clients. In order to ensure that these products and services meet your needs and are delivered in a manner that is useful and relevant, AGT Futures may share some personal information with these non-affiliated third parties.
We require that all non-affiliated third parties to which we provide your nonpublic personal information agree to keep your information confidential and use such information solely for the limited purpose for which we have engaged them, or as otherwise required by law. In addition, where offers are made to you by non-affiliated third parties, we generally require that they disclose that the offer is being extended because of your relationship with us. We also seek to ensure that these non-affiliated third parties maintain appropriate data security procedures to guard against unauthorized use of, or access to, your personal information.
When required by law, AGT Futures reserves the right to disclose your personal information to third parties or regulatory, law enforcement or other government authorities. We may also disclose your information to credit reporting or collection agencies, or when necessary to protect our rights or property.
Aggregate information is information that we (or third party service providers on our behalf) collect about AGT Futures website (www.agtfutures.com) users on an anonymous basis. We may share aggregate demographic and usage information with our prospective and actual business partners, advertisers, and other third parties.
We employ physical, electronic and procedural safeguards to guard your nonpublic personal information. When you open an account with us, you are issued a unique account number. You may also receive a unique User ID and a password for a trading platform and/or website, if applicable. Only a limited number of AGT Futures representatives who have a need to know this information will have access to it.
Please remember that you are ultimately responsible for maintaining the secrecy of your account number, User ID, and password. We strongly recommend that you do not disclose this information to anyone. In addition to our security measures, you can also take steps to maximize your security online and to protect your confidential information. First and foremost, don’t choose a trivial password and don’t post it on your computer. Don’t use a public computer unless you can verify that it’s not capturing key strokes and that you can erase all of your information from it once you’ve finished.
AGT Futures limits access to your personal information to:
- AGT Futures employees who need the information to provide the products and services you receive from us.
- Independent contractors who have an existing relationship with AGT Futures who may provide you with products and services.
- Unaffiliated third parties whose access to such information is permitted or required by law, and who need that information to assist us in providing you with the products and services you receive from us.
Toll Free (USA) Call: 1-855-246-8080
International Call: 1-312-300-4070
Mailing Address: 311 S. Wacker Dr. Suite 650, Chicago, IL 60606